Due to inclement weather and potential freezing temperatures, please be aware that water meters can freeze, and this will fall under the responsibility of the homeowner and/or HOA to maintain. 

We recognize that this can be an inconvenience to homeowners & renters in the area and can be prevented with the appropriate steps. 

Tips:

• If the temperature falls below 20 degree you can leave a faucet on a trickle throughout the night to keep the water moving through the pipes limiting the risk of water freezing in the line. 
• If a meter is located inside your home (i.e. closet, under sink, or crawl space) make sure it is properly insulated to prevent freezing. 
• If a meter is in a meter pit outside your home, you can contact your HOA to insulate with straw/hay to help in the insulation process.
• In the event your meter/line does freeze you can contact a plumber to defrost. 
• Be patient, as temperatures begin to rise above freezing the lines will thaw and return the flow of water to the home.